Worst NISSAN DEALERSHIP EVER!!!!

The most uncooperative service I have ever experienced. Bought an INFINITI brand new from them in 2017 for R640k.After 40000km the engine had to be removed and timing system had to be replaced under guarantee.I had to phone them after 3 days for an update on progress. I had to contact Nissan SA for assistance on a loan vehicle as I was informed by Elzette from BB NISSAN Hatfield that they do not have courtesy vehicles.According to Elzette NISSAN SA have parts available in Rosslyn But they can only start with the repair next monday! Now I must just wait for them to inform me when my vehicle will be ready..Poor management poor service and poor dealership. NISSAN SA need to take this up as it is unacceptable service and a poor reflection on Nissan overall.