VM
Vero M

1 reviews | Active since May 2025

17 Oct 2026, 12:56

Worst expr=erience I would not want anyone to experience the trauma.

Worst Brand Ever and would never advise anyone to buy from these people: I BOUGHT A NEW NISSAN AND IT FAILED AT 27,500KM - NISSAN REFUSES TO HELP! On 06 Oct 2026 my Nissan with 27,500km developed an engine fault. Collected from my home and taken to Nissan Germiston. 08 Oct 2026 - They said "fixed". I collected it. 14 Oct 2026 - 6 DAYS LATER the EXACT SAME engine fault returned! Now stuck at Nissan The Glen. I have been without a car for 6 days, paying R500/day for Uber to get to work. I asked for a courtesy car - NISSAN REFUSED. This is a new car. Recurring defect. Unsafe. Not fit for purpose. I have rejected the vehicle in terms of CPA Section 55 & 56. I am NOT collecting it. I have reported to MIOSA. Nissan must refund me and take back their defective car. *** *** *** #NissanSA #NissanEngineFailure #ConsumerProtection

0
Replies (2)
Nissan South Africa
Nissan South Africa's reply19 Oct 2026, 09:53
Official

Dear Vero, thank you for taking the time to share your experience with us. Please accept our sincere apology for any inconvenience caused as a result of your concern. We have confirmed that a formal complaint was logged with our Customer Engagement Centre on 14 October 2026 and the matter is currently under review. Rest assured that your Customer Engagement Executive will contact you to keep you updated. Kind regards Nissan S.A

VM
Vero M's update20 Oct 2026, 07:32
Reviewer Update
This is a story i need a solution. From the 14th October till now . On the 6th October was towed to your Germiston dealership and according to you people it was fixed. Infect you said a computer had to be reset. On the 14th October the same thing happened and your dealership at The Glen reported a part to be ordered. 6 days and a different diagnosis or whatever it is. I don't want Nissan Magnite its a car with defect