Won't take responsibility!

<p>Having been at Honda a few years and getting my car serviced with Honda I knew high standards of service departments. But Nissan in Kempton Park doesn't come close to that!!!</p> <p>Tried phoning to get a appointment at Nissan for my Juke, but either no one is available or they are constantly on the phone. I left like 6 messages for someone to phone me back. Eventually I got a booking through email. The day of the service, took my Juke in and they knew nothing of the appointment, but weren't that busy so booked my car in. 5 Hours later they phoned and said my Juke is ready for pickup. Not bad....</p> <p>Got my Juke back..... with a CRACKED WINDSCREEN!!!!</p> <p> </p> <p><br />Went back in only for the manager to show me a sign saying that they don't take any responsibility for any vehicles coming in with a chip if they crack. My Juke DID NOT have a chip, but yet, here we are.... They checked in the photo log to see if my window was indeed chipped, but there wasn't any photo. The lady that helped me smiled and said "well, I hope you have insurance" and walked away!!! Like F'ing really!!!!!</p> <p>Phoned NissanSA to help me sort this out, but to no avail. They are just as useless!!<br />I was assisted by Eugene du Plessis, and had to keep on messaging Nissan for him to phone me back. I don't think he did anything to help me. They still refuse and oh, what do you know, suddenly have it noted somewhere that there was a chip in my windscreen. "Yeah right!!"</p> <p>Will never go to Nissan in Kempton Park ever again and will make sure of company's fleet of Nissan's will never go there either!!! ****** useless!</p>