AM
Aletta M

1 reviews | Active since Sept 2020

04 Apr 2026, 13:37

Why do I always have issues with Nissan. For once can I not enjoy my car

I am extremely disappointed with the service I received from Nissan Springs.

This was my first time taking my car to this branch, and unfortunately, it has been a terrible experience. Within just one month of servicing—and after driving less than 3000km—my car was completely out of oil.

This has never happened to me before when servicing my vehicle at Nissan East Rand Mall, which raises serious concerns about the quality of work done at this branch.

Did they fail to put in oil? Was something not properly checked? Running a car without oil can cause major engine damage, and this is not a small mistake—it’s negligence.

To be clear, any previous issues I’ve had with Nissan are unrelated to this branch. However, my experience at Nissan Springs has now added to my frustration and has completely broken my trust in their service.

I will be taking this matter further, as this kind of oversight can cost customers thousands in repairs.

I strongly advise anyone using this branch to double-check their vehicle before leaving.

What if my brother did not check the oil coz even the car did not show me the car needs oil

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Replies (1)
Nissan South Africa
Nissan South Africa's reply07 Apr 2026, 11:18
Official
Dear Aletta, thank you for taking the time to share your experience and concerns relating to the service at Springs Nissan with us. Rest assured that a Customer Engagement Executive will contact you shortly to support with your concern. Kind regards Nissan S.A