HW
Hayley W
1 reviews | Active since Sept 2017
14 Oct 2019, 15:11
Warranty not honored
Car has been there 9 weeks while head office and dealership fight over who is going to pay to fix a car still under warranty. Worst aftercare service ever. Call logged weeks ago with Head office ADNUSN365U*** which are saying they have notified dealership they are responsible to fix vehicle and dealership says they waiting for feedback. You would think it would be priority to get the vehicle fixed and back to the customer but instead you give the customer a run around. I would not recommend Nissan to anyone.
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Nissan South Africa's replyOfficial
14 Oct 2019, 15:20Dear Hayley W, Thank you for sharing this information. Our office will contact you shortly to assist you. Kind regards Natasha Naidoo Nissan South Africa
Nissan South Africa's reply14 Oct 2019, 15:20
Official
Dear Hayley W, Thank you for sharing this information. Our office will contact you shortly to assist you. Kind regards Natasha Naidoo Nissan South Africa
HW
Hayley W's updateReviewer Update
15 Oct 2019, 13:09I got a call early this morning and was told that I would receive a call from the customer call center soon. No one from the call center has phoned and the message I left yesterday already with the dealership and customer care have not been returned. I
HW
Hayley W's update15 Oct 2019, 13:09
Reviewer Update
I got a call early this morning and was told that I would receive a call from the customer call center soon. No one from the call center has phoned and the message I left yesterday already with the dealership and customer care have not been returned. I