SP
SUHAIL P
1 reviews | Active since Feb 2011
02 Mar 2015, 14:44
unreliable sub standard service
i ordered parts a week ago from Nissan Rossburgh Durban ,the dealership promised delivery within 2 days .a week has passed ,and i still did not receive part .the sales rep Neville keeps avoiding my calls .i advise prospective clients that are considering to buy nissan ,please be advised that their backup service is pathetically sub-standard and you are surely to be left stranded without a vehicle for a long period of time .
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Nissan South Africa's replyOfficial
02 Mar 2015, 17:07Hello S PEERBHAY,
Thank you for taking the time to make Nissan S.A aware of this matter and we take note of the content.
As discussed telephonically with Karika Du Plessis from our Customer Support Centre, the estimated time of arrival for your parts at Nissan South Africa is the 03 March 2015.
Our office will strictly monitor the progress of the part until it arrives at Imperial Nissan Durban.
We will update you accordingly as agreed.
Kind regards,
Jacques Labotsky
Thank you for taking the time to make Nissan S.A aware of this matter and we take note of the content.
As discussed telephonically with Karika Du Plessis from our Customer Support Centre, the estimated time of arrival for your parts at Nissan South Africa is the 03 March 2015.
Our office will strictly monitor the progress of the part until it arrives at Imperial Nissan Durban.
We will update you accordingly as agreed.
Kind regards,
Jacques Labotsky
Nissan South Africa's reply02 Mar 2015, 17:07
Official
Hello S PEERBHAY,
Thank you for taking the time to make Nissan S.A aware of this matter and we take note of the content.
As discussed telephonically with Karika Du Plessis from our Customer Support Centre, the estimated time of arrival for your parts at Nissan South Africa is the 03 March 2015.
Our office will strictly monitor the progress of the part until it arrives at Imperial Nissan Durban.
We will update you accordingly as agreed.
Kind regards,
Jacques Labotsky
Thank you for taking the time to make Nissan S.A aware of this matter and we take note of the content.
As discussed telephonically with Karika Du Plessis from our Customer Support Centre, the estimated time of arrival for your parts at Nissan South Africa is the 03 March 2015.
Our office will strictly monitor the progress of the part until it arrives at Imperial Nissan Durban.
We will update you accordingly as agreed.
Kind regards,
Jacques Labotsky