SB
Sfiso B

1 reviews | Active since May 2023

23 May 2023, 12:16

Unprofessional service and ****ming people

I am very disappointed with the service I received at NTT Nissan Bloemfontein. I was interested in purchasing a Gold Fordeverest that I saw at the showroom. I went in to engage and get the necessary paperwork to finalize the deal. To my surprise, the sales rep came with a quotation that included things that I specifically said I do not want. Extended warranty, "Smash and Grab" which the car already has as a used vehicle and you can see that the smash and grab is old, car track which i indicated that I already have and delivery fee, which I mentioned that I will not need delivery as I will come physically to pick up the car. What is most disappointing is the fact that they had the audacity to tell me that I either accept the quotation as is as they also need to make extra money and the quotations will not be changed. They are so arrogant and ****ming people with their forceful quotations that doesn't serve customer interest. This resulted me into going to another dealer for the same car.

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Replies (1)
Nissan South Africa
Nissan South Africa's reply02 Jun 2023, 12:22
Official
Dear Sifiso,  Thank you for sharing you experience with us. A customer care consultant will contact you shortly to assist. Kind regards Nissan SA