1 reviews | Active since Mar 2014
UNHAPPY CUSTOMER - NISSAN MICRA VISIA+
UNHAPPY CUSTOMER- NISSAN MICRA 2013 Visia+<br> <br> After numerous mails - I am still awaiting a response from Nissan SA.<br> <br> I dropped my car off last week Thursday after being told that my car was fixed the previous week. I was then told on friday that the problem is not the wheel bearings but it is my tyres and that I could pick the car up. I refused to pick it up as I needed a second opinion, I asked one of our family friends to go through on Monday and test the car with other tyres on the car- the car still made a noise! After all of this, I am still without a car.<br> <br> Herewith the full story and dates<br> Thursday the 10th July I dropped the car off because it was making a noise, I collected my car on Monday the 13th July and they advised that they had changed the wheel bearings.<br> Thursday the 23rd July I took my car in again because the noise was still there, if not worse! <br> Friday the 24th they phoned me and advised that I could collect my car and that it was my tyres that were the problem.<br> Monday the 27th July I had a family friend go to Nissan to test drive it with 'replacement Micra tyres' and the noise was still there, after which I had called Isaac and he still told me it was my tyres. I
Thank you for taking the time to make Nissan SA aware of your concern and we take note of the contents.
Please be advised that Monica Gouws, from our Nissan Customer Support Centre will be in contact with you to assist further.
Our offices will strictly monitor the progress of the concern until completely resolved.
Kind regards,
Sharnie Malan
Senior Manager Customer Support
Thank you for taking the time to make Nissan SA aware of your concern and we take note of the contents.
Please be advised that Monica Gouws, from our Nissan Customer Support Centre will be in contact with you to assist further.
Our offices will strictly monitor the progress of the concern until completely resolved.
Kind regards,
Sharnie Malan
Senior Manager Customer Support
