Unhappy customer

On the 31st.08.2017 I took my car to Nissan Benoni at 49km since it was showing an orange light,after I had taken it in for 45km service on the 29th.06.2017.

1st.09.2017 work shop receptionist called to say they need authorisation to strip the engine to determine the fault. I did not respond same time since they were not clear of who will be paying for it. I only responded on the 4th.09.2017.

On the 15th.09.2017 workshop receptionist called to say it's all systems go, they only need my authorisation start fixing @ an estimated amount of R16 200.00 of which Nissan S.A will contribute 30% of the amount, I authorised.

To-date I still don't have my car. On the 13th.10.2017 we went to Nissan to check and we were told that our car failed quality test. They only fixed the problem not the cause of the problem.

They do not communicate, we must go there or send emails.

Yesterday the 25th.10.2017 they have sent email to say their loan/courtesy car is available after 37 working days.

Unhappy Customer

Modima