Unacceptable delay and poor service from NISSAN South Africa,

Dear Nissan South Africa,

I am writing to express my extrem frustration nd disappointment with the service I have received . It has now been over a week since I took my car to the Nissan dealership for repairs, and yet it still remains unfixed.

I have been constantly shuffled back and forth between the dealership and Nissan South Africa with no resolution in sight. It's unacceptable that I've been left without a vehicle for so long, and the lack of communication and concern has been unhelpful and frustrating.

As someone who relies on their car for work, the absence of my vehicle has caused me significant inconvenience and financial loss. I've had to take leave from work because I don't have a car, which has affected my livelihood. It's very disappointing that Nissan South Africa has prioritized internal issues over client satisfaction.

I feel like I've been involved in your internal issues, which has led to a lack of attention to my problem. It's unfair that I've been made to suffer because of internal issues and inefficiencies.

At the very least, I expect to be provide with a loan vehicle or a rental car until my car is fixed. This would demonstrate some level of commitment to customer satisfaction and help mitigate the inconvenience caused.