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gamedethando G

1 reviews | Active since Apr 2017

13 Nov 2025, 15:01

****ty service, ****ty car

Bought my car in 2024, worst decision I've ever made. Car has a fault and it's only been a year. Bought it front Nissan Sandton and I've been taking it there. Their service was very poor especially from Stephen who happens to be a manager. The guy who failed to fix my car rudely referred me to other branches. I decided to go to Nissan Nash alberton. They didn't take my query serious until the car got stuck in their premises. They telling me the car has a clutch problem, how when the car is new🤔. They waiting for warranty to approve. How long do I need to wait? How do I go to work? Does anyone care? I mean It's not my fault or problem that the car is wack. I regret buying this car. I just need my car back so I can sell it. Anyone reading this. Don't buy Nissan.

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Replies (3)
Nissan South Africa
Nissan South Africa's reply17 Nov 2025, 10:24
Official
Dear Thando, thank you for taking the time to share your experience with us. Rest assured that your Customer Engagement Executive will contact you shortly to provide you with an update. Kind regards Nissan S.A.
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gamedethando G's update17 Nov 2025, 11:09
Reviewer Update
How does it really take for warranty to respond? Do you guys understand that I don't have a car in this weather? I have to use public transport how fair is that?
How long is this whole thing gonna take?
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gamedethando G's update21 Nov 2025, 21:39
Reviewer Update
Received my car today after having to suffer, I hope I don't have to go to Nissan branch ever again.
Please note that I will be changing this car.