CS
Chaile S

1 reviews | Active since Aug 2025

29 Aug 2025, 08:15

Traction light on the dashboard and the brake lights

I bought a brand new nissan navara from Hatfield,I was helped by a good man his name is musa.the problem that spoiled his good job is the towbar fitter,he was even using hammer 🔨 to fit the towbar ,he couldn't couldn't control the way for the cables that are going to the rear,he fastened them in between so when I was driving friction ate the cable n fuse bursted.i was rescued by nissan springs under Markos n Nicole, their service was good it shows proffessionality.they convinced me to keep the car with their clear explanation bcos I wanted to return the car to Hatfield due to traction light and without brake lights on dashboard the first day I bought it.nissan springs saved Hatfield nissan.I'm satisfied with the outcome,this is my second car from nissan,I know nissan as professionals that's why they deserve my stars.

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Replies (1)
Nissan South Africa
Nissan South Africa's reply29 Aug 2025, 10:39
Official
Dear Chaile, thank you for taking the time to share your experience with us. At Nissan we always strive to surpass customer expectation and your feedback with regards to your experience at Springs Nissan is a confirmation thereof. Rest assured that your valued feedback will be shared with the dealership. Kind regards Nissan S.A