The resource you are...

I am very disappointed and shattered with the experience I have with Nissan.
First and fair most they treated me bad first day of purchasing my car. I saw a beautiful nissan magnite on Google which was advertised with cash back that didn't happen the sales person Kabelo Moumakwe told me it is just an advert first red flag big company like Nissan do such things, come to sign my contract as I was looking forward to own a brand new car under my name been paid by my money. The financial advisor nissan hatfield Christo Smit gave me 1 insurance just told me it is the cheapest, I believe he was suppose to give me more than 5 so that I choose the one I want but NO. I asked if I can purchase my car without baloon payment he said is not possible I asked like 3 times he insisted is not possible. I honestly wanted to own a car I signed but not satisfied and I was already inlove with my 2023 magnite.
I feel like they took advantage of me as I was a lady who was buying a car for the first time. Few days later after I asked around I had to review my contract and changed it to buy without baloon.
Few months later I tried to start my car a brand new car it couldn't start, I tried several times few minutes it started and they said is due to weather.
Now I experienced the same situation which happened for more than 3hours the road assistant come to my rescue with no luck and I called for tow truck so that they can check what is happening and I realized that the battery in my car is dated November 2022 while I bought my car in August 2023. So now they say my car issue is a battery and for them to fix the battery I must pay 50% as my brand new car is 1year old with an old battery I mean 2023 car with 2022 battery🤔🤔n one explained to me why it the way it is. I am very very disappointed with big company like Nissan the old company.
As we speak I am struggling to go to work whereas I have a car that I am paying every month which is with a Nissan dealership without any communication to me as what is happening or even offering a rental car to me to do may daily things. I have to do a follow up not them calling me to update me. The worst scenario is Nissan Hatfield had told me that my issue is not theirs I must call a Nissan which made me so flabbergasted and very shattered, they told me they not going to call on my behalf, what an unprofessional big company I have ever experienced. If that's how they treat their customers then they need to think deeply about their business.
I am very furious of how I am being took for granted by nissan employees even the head office is failing me by not giving the updates about this matter after I called several times for them to intervene. I got home at 7 today from work after knocking off at 4 from Centurion to Mamelodidue public transport issues when I bought a car to avoid these situations. This really made me regret the day I made a decision to put my foot at Nissan premises😧🙁😧😟😩😟😟😡😡I can't enjoy my ride in my new car that I am paying every month because of a poor service that Nissan offers.