1 reviews | Active since Mar 2016
The Glen Dealership Disgusting Service
I had my Nissan Tiida 2012 towed to Nissan on 27th Feb, seemed like the engine was not receiving Petrol from the fuel tank, I did tell them this, It took them 2 days to tell me that it was the battery, only then later for them to tell me they can't pick up the problem. Each day I had to phone them as they just ignore you, on the Thursday 2 March I was getting so annoyed and spoke to Head office Monica - who then contacted the dealership and my car was ready the next Friday. I had the car for exactly a week when it broke down again with the same problem not accelerating and just died. Once again I had to have myself towed to the dealership on Friday 10th March. It has now been there for 3 working days, I have called Monica and Chantall Parker and if I don't phone them nobody comes back to me, In those 3 days they have just got authority from SA warranty to cover the fuel pump. <br> I can't believe this is the service you receive from these people - nobody cares. When I ask them why don't you contact your customers daily to let them know what is happening she can't give me an answer.<br> I will never purchase a Nissan or Renault ever again thanks to this awful service.<br>
Thank you for making us aware of your concern. A Nissan Customer Care Consultant will be in contact with your shortly to gather more information.
Kind regards
Natasha Naidoo
Thank you for making us aware of your concern. A Nissan Customer Care Consultant will be in contact with your shortly to gather more information.
Kind regards
Natasha Naidoo
