Terrible Service from Nissan Bruma and Head Office

<p>I have taken my Nissan Juke into Nissan Bruma on Tuesday the 2nd of August for a service and a radiator replacement.</p> <p> </p> <p>After always using this dealership and being used to really good service, I am faced with a serious problem as the radiator for a Nissan Juke is not something Nissan keeps stock of. They estimate being able to get one on the 18th of August only.</p> <p> </p> <p>This means I'll have to be without a vehicle until they receive stock of this item. So I've requested that they provide me with a courtesy vehicle in the meantime BUT they only have one courtesy car that is unavailable.</p> <p> </p> <p>Do you mean to tell me that due to the fact that Nissan South Africa has no stock of a radiator for a Nissan Juke that they have sold 1000's of, means that a customer who've paid perfectly good money for parts that they don't have available, means that their customer should be stuck without a vehicle for 2-3 weeks OR should hire a vehicle of their own account???</p> <p> </p> <p>I phoned Nissan Head Office this morning at 09:00 and they promised to make a plan, but have not hear anything since. I've tried following up BUT now answer.</p> <p> </p> <p>What am I to do???</p>