NV
Naidoo V

1 reviews | Active since Jun 2015

17 Jun 2015, 10:00

Terrible service

I left my nissan interstar with nissan germiston almost 2 months ago to check a stop light issue ,a month ago they say oil pressure is abit low and i need to change the oil pump, all this time after test driving it my engine is still fine. So now they replaced the oil pump , took it for the test drive , everything was still fine and the day i go to fetch it ,they say a knock is coming from the engine and they dont want to take responsiblity for this when i left a perfectly good running vehicle with them. My vehicle is still at nissan and no one can give me an answer to move forward on this matter

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Replies (1)
Nissan South Africa
Nissan South Africa's reply17 Jun 2015, 15:49
Official
Hello Tikker,

Thank you for taking the time to make us aware of your concern and we take note of the content.

As discussed with Shenaas Devejee from our Nissan Customer Support Centre, The matter has been escalated through to the Dealer Principal of McCarthy Nissan Germiston ,Jenny Duvenage for further assistance.

Our offices will strictly monitor the concern until completely resolved.

Kind regards,

Sharnie Malan
Senior Manager: Customer Care