JS
Johan S
1 reviews | Active since Jul 2011
04 Mar 2015, 17:42
Swiftly shifted focus from the real problem
New XTrail indicated Oil Change. Contacted Star Nissan on 23/2 who told me to drive with it as-is until 25/2. \As long as car doesn't loose power". We added 1 pint of the correct oil as specified due to the car indicating this. The morning of taking the car in"
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Nissan South Africa's replyOfficial
06 Mar 2015, 09:30Hello Smitj,
Thank you for taking the time to make Nissan S.A aware of this matter and we take note of the content.
As diagnosed by Star Nissan Vereeniging technicians, the DPF filter malfunctioned due to excessive oil intake.
Kindly note your request has been forwarded to Mathew Anderson (Service manager) who will be in direct contact with you.
Kind Regards
Jacques Labotsky
Senior Manager: Customer Care
Thank you for taking the time to make Nissan S.A aware of this matter and we take note of the content.
As diagnosed by Star Nissan Vereeniging technicians, the DPF filter malfunctioned due to excessive oil intake.
Kindly note your request has been forwarded to Mathew Anderson (Service manager) who will be in direct contact with you.
Kind Regards
Jacques Labotsky
Senior Manager: Customer Care
Nissan South Africa's reply06 Mar 2015, 09:30
Official
Hello Smitj,
Thank you for taking the time to make Nissan S.A aware of this matter and we take note of the content.
As diagnosed by Star Nissan Vereeniging technicians, the DPF filter malfunctioned due to excessive oil intake.
Kindly note your request has been forwarded to Mathew Anderson (Service manager) who will be in direct contact with you.
Kind Regards
Jacques Labotsky
Senior Manager: Customer Care
Thank you for taking the time to make Nissan S.A aware of this matter and we take note of the content.
As diagnosed by Star Nissan Vereeniging technicians, the DPF filter malfunctioned due to excessive oil intake.
Kindly note your request has been forwarded to Mathew Anderson (Service manager) who will be in direct contact with you.
Kind Regards
Jacques Labotsky
Senior Manager: Customer Care