1 reviews | Active since Nov 2025
Surely this is a simple repair.
I have a Nissan X-trail that developed a sensor problem at 40000km and the engine light came on. It was collected under warranty and delivered to MMG Nissan in Queenstown for repair. That was 4 months ago. They have still not managed to fix the problem and have used every excuse to justify their delays. I have had promises and platitudes from Nissan SA head office and from MMG Nissan in Queenstown and still nothing gets done. They even promised to fly the part from Japan which never happened and then took a month to locate the relevant gasket from a dealership in Natal. If Nissan do not carry spare parts for their own vehicles what chance does the customer have. I find it sad that Nissan cannot fix a minor issue that should have taken a day and wait 4 months. In the meantime there was no courtesy car I had to arrange my own transport. This is not good enough Nissan
