Still no satisfaction - More than a month after request for parts

It should be noted that even with pressure from my end, I am still not provided with any satisfactory answer. I have been in discussion with Cecilia Mokotedi, a customer care consultant at Nissan SA Head Office (I believe). Despite her confirmation last week Thursday that the final part arrived at the warehouse, I just now received a call confirming that this arrival never took place and, in fact, will only arrive today (Would I be unreasonable to doubt this?)

At current, I have suffered financial damages to arrange for a vehicle in order for me to travel to and from work. Nissan SA makes no plan to arrange for a loan vehicle despite the FACT that they delay delivery of parts on their end.

At this time, I request that someone able to actually address my concern would give me a call and inform what initiative Nissan SA is planning on taking. The current rate of service delivery is completely unacceptable, as I am the party currently being prejudiced. I have a full time career and only one vehicle at my disposal that assists me with my day to day responsibilities.

What strikes me as extremely difficult to understand is that this vehicle is the latest Qashqai model and has been in production for quite a few years. These parts should, by now, be readily available. It seems that the advice I received earlier that Nissan is a good brand as you will not be struggling to get parts was vastly incorrect.

I do not intend to ever purchase another Nissan branded vehicle and would implore anyone else considering Nissan to rather avoid.