TM
Tryphina M

1 reviews | Active since Nov 2019

14 Oct 2020, 21:00

Stay Away From Nissan Brand I was treated like a trash after buying a new car from them which gives problems and started after eleven months of purchase

Nissan Dealership in South Africa they.are the worst dealership in our country. They have made me to suffer after driving their brand new car for 11 months.I had to fight to get the courtesy car. Now they refuse to give all the reports when the car was brought for repairs. They have appointed a case manager who threatens me that if I don't give them a permission to fix the car they will have to take their courtesy car. She refuses to tell me what is wrong with the car she says the report for the expert that have diagnosed the car cannot be sent to me its private and confidential. They left me no choice but to involve the legal representative, that is how bad the situation is. The Nissan Case manager was informed that they are treating me bad I have involved the attorney, she was not happy and said that how can I involve the 3rd party in my matter.

I don't wish anyone can experience this bad treatment, stay away from Nissan products if you don't want to see yourself paying legal fees and a brand new car which you are not driving. I will also disclose this on black Twitter, the world must know about the bad products from Nissan and how they will handle you if the new car gives you problems.

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Replies (1)
Nissan South Africa
Nissan South Africa's reply19 Oct 2020, 08:48
Official
Dear Tryphina M, I believe a courtesy has been provided to you to utilize. Please let us know if there is anything else we can do to assist you. Kind regards Nissan SA