1 reviews | Active since Jan 2016
Sold Rim without permission
In January 2015 I contacted Marion at Bruma Nissan in regards with my interest in purchasing a V9X Nissan Navara from her. I have purchased a vehicle from her before and decided to again go with her. She was very helpful and I purchased it. I had the rims & tyres replaced with different ones and asked them to keep the original rims for me in the boxes the replacements came in as I will collect them with the vehicle. Again Marion was very helpful and assisted with everything I asked.<br> Then when I went to collect the Vehicle in March 2015 we were told by the Bruma Nissan stores guys that they sold one of my rims, but will replace it...<br> After numerous mails and issues they finally supp**** a rim October 2015. They gave the rim to Marion, who got it to Welkom and I arranged to get it from there to Bloemfontein. Only to find out they supp**** the wrong rim! I purchased a NEW 2015 model. They supp**** the rim for the OLD Navaras! 2006/2007 models used those.<br> Raised the issue with them via email. Marion responded and asked Firoz (The stores guy. Who never responds.. and is responsible for selling the rim without my permission) to sort out and get back to us. Nothing!! Still waiting...
Thank you for making us aware of your concern.
A Nissan Customer Care Consultant will be in contact with you shortly to gather more information.
Kind regards
Natasha Naidoo
Thank you for making us aware of your concern.
A Nissan Customer Care Consultant will be in contact with you shortly to gather more information.
Kind regards
Natasha Naidoo
