HM
Happiness M

1 reviews | Active since Jul 2019

16 Apr 2024, 18:46

Sold a faulty car

I bought a nissan magnite on the 24th of June 2023 and on the 17th of Dec it started to show some pollution error and it overheated. I called Nissan road assistant and the car was towed to the nearest dealership. It took them almost 4months to fix the car, I only got it back on the 9th of April afternoon(last week Tuesday) . On Friday, the 12th of April, the car started to have some weird smell and it leaked water when parked. I was clearly sold a faulty car and I am honestly not happy with all the experience.

The reason I bought a brand new car is because I ddnt want to encounter any problems with the car. If the car is giving so much problems in less than a year, how many problems will it gives in 3 years from now and by that time its value will be lost.

Can you just please take your car back. I am really tired of all the ups and downs. Even worse the car that was offered as a courtesy 😢 yoh ai

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Replies (1)
Nissan South Africa
Nissan South Africa's reply23 Apr 2024, 07:37
Official
Dear Happiness, thank you for taking the time to share you experience with us. Rest assured that we are currently investigating the concern on your vehicle with support of IC Auto Nissan Clearwater and your case manager will continue to keep you updated. Kind regards Nissan S.A