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Fikile N
1 reviews | Active since Sept 2016
29 Dec 2025, 13:34
Service
I am not happy with the service I got from Nissan Mthatha… I called them and booked service which was 29 December 2025 and they confirmed my booking… I drove more 200 km as there is no Nissan where I stay, upon my arrival they told me they don’t have service parts for my Nissan so they can’t continue with service.. I am annoyed because they should have advised during my booking that they don’t have parts so that I don’t waste my time and money
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Fikile N's updateReviewer Update
29 Dec 2025, 13:38The service agent didn’t even want to contact the warranty company.. She said I must do it myself and I was surprised because I already got approval and she was supposed to send quote before continuing with the service
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Fikile N's update29 Dec 2025, 13:38
Reviewer Update
The service agent didn’t even want to contact the warranty company.. She said I must do it myself and I was surprised because I already got approval and she was supposed to send quote before continuing with the service
Nissan South Africa's replyOfficial
06 Jan 2026, 13:10Dear Fikile, thank you for taking the time to share your experience with us. Rest assured that a Customer Engagement Executive will contact you shortly to support with your concern. Kind regards Nissan S.A
Nissan South Africa's reply06 Jan 2026, 13:10
Official
Dear Fikile, thank you for taking the time to share your experience with us. Rest assured that a Customer Engagement Executive will contact you shortly to support with your concern. Kind regards Nissan S.A