service book

I'm so disappointed to get a poor service from Nissan branch in vereeniging after a 2 years service that I have been with them over a small thing like a service book.I never got a service book with my car when I bought it. I spoke with Solly the sales person I bought a car from,several times to get me a book .he is been promising to check it for me I even went to the branch to order one instead but he refused me he said it was not necessary he would check it for me,I listened to him and returned home hoping he will assist bt little did I know that he was telling lies above all I reported him to his manager Paul he said to me unfortunately there is nothing he could do as the car was bought two years ago what makes me angry is that they don't make follow up on their customers I was the one calling to be given back feedback and on top of that what you get is his rudeness over the phone Solly is not loyal to his customers