1 reviews | Active since Aug 2009
Rustenburg Service centre
<p>I had my car serviced at Nissan Rustenburg yesterday. This was the third service and the second service in a row where we received terrible service.</p> <p> </p> <p>Both with the previous service and this service they managed to remove paint from my bumper with what they claim to be the pressure washer. In the previous instance they paid for the repair but this time they are only offering to pay half of the damage as they claim there was a chip in the paint.</p> <p> </p> <p>Had the car not been to Nissan the paint would not have been damaged, the possible chip is irrelivant.</p> <p> </p> <p>They were also asked to attend to the headlight that does not adjust up and down and simply set the light higher and claimed it was fixed. It still does not adjust correctly.</p> <p> </p> <p>In addition there are noises on the brakes and a rubber near the back. Their simple answer is that rubbers will make these noises and they have lubricated the problem areas. These issues too remain unresolved.</p> <p> </p> <p>I want to thank Sydi Steyn for her excellent service for 3 years running and believe she is the service centre's saving grace.</p> <p> </p> <p>I will never service my car at Lionel Motors ever again and would not recommend a Nissan as the service of our vehicle will now be a problem...</p>
Dear Camanini
Thank you for making us aware of your concern and rest assured to will investigate the matter. A Nissan Customer Care Consultant will be in touch with you shortly to gather more information and to assist you.
Kind regards
Natasha Naidoo
Dear Camanini
Thank you for making us aware of your concern and rest assured to will investigate the matter. A Nissan Customer Care Consultant will be in touch with you shortly to gather more information and to assist you.
Kind regards
Natasha Naidoo
