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Phyllis C
1 reviews | Active since Dec 2012
25 Aug 2026, 19:44
Refund avoided
I have allready posted on Hellopeter regarding a brand new Nissan I bought with a Touch screen radiofas an extra for the amount of R13 000. I must compliment the Complants department for keeping me posted, however...they decided that they will refund me the R13 000. (Since June 2026) and the update every week is that the branch have to sign it off.yet....nothing. I have been patient and lenient. No more, R13 000 is alot money for a radio that never worked.
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Nissan South Africa's replyOfficial
31 Aug 2026, 08:43Dear Phyllis, thank you for taking the time to share your concern with us. We have engaged with the dealership and they confirmed that they are currently waiting for the confirmation of your bank account information to enable them to process the refund. Rest assured that your Customer Engagement Executive will continue to follow up until the payment confirmation have been received from the dealer. Kind regards Nissan S.A
Nissan South Africa's reply31 Aug 2026, 08:43
Official
Dear Phyllis, thank you for taking the time to share your concern with us. We have engaged with the dealership and they confirmed that they are currently waiting for the confirmation of your bank account information to enable them to process the refund. Rest assured that your Customer Engagement Executive will continue to follow up until the payment confirmation have been received from the dealer. Kind regards Nissan S.A