ZP
Zachariah P
1 reviews | Active since Jul 2015
15 Sept 2015, 09:36
Refund
i went there to buy a parts for my car , first they give me two same side instead of left and right . now they being sending me up and down telling me i must wait for the sales person who help me and he is not at work. there refunds is in seven day because of this up and down i will use my money . there manager told me he cant refunds me because the part was done specially for me , they must wait for someone to come and look for this part then is when they will refunds me. WHY must is be like than . i need my money .
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Nissan South Africa's replyOfficial
15 Sept 2015, 10:22Hello Pule Zack,
Thank you for taking the time to make Nissan S.A aware of this matter and we take note of the content.
We refer to your conversation with Dain Naicker from our Nissan Customer Support Centre, the matter has been escalated to the Dealer Principal , Firoz Saloojee from Motordeal Ormonde.
Please be informed that the Nissan S.A Customer Support Centre will assist in ensuring that the matter is resolved speedily and will also be in contact with you directly to update you accordingly.
Kind regards,
Sharnie MALAN
Senior Customer Focus Manager
Thank you for taking the time to make Nissan S.A aware of this matter and we take note of the content.
We refer to your conversation with Dain Naicker from our Nissan Customer Support Centre, the matter has been escalated to the Dealer Principal , Firoz Saloojee from Motordeal Ormonde.
Please be informed that the Nissan S.A Customer Support Centre will assist in ensuring that the matter is resolved speedily and will also be in contact with you directly to update you accordingly.
Kind regards,
Sharnie MALAN
Senior Customer Focus Manager
Nissan South Africa's reply15 Sept 2015, 10:22
Official
Hello Pule Zack,
Thank you for taking the time to make Nissan S.A aware of this matter and we take note of the content.
We refer to your conversation with Dain Naicker from our Nissan Customer Support Centre, the matter has been escalated to the Dealer Principal , Firoz Saloojee from Motordeal Ormonde.
Please be informed that the Nissan S.A Customer Support Centre will assist in ensuring that the matter is resolved speedily and will also be in contact with you directly to update you accordingly.
Kind regards,
Sharnie MALAN
Senior Customer Focus Manager
Thank you for taking the time to make Nissan S.A aware of this matter and we take note of the content.
We refer to your conversation with Dain Naicker from our Nissan Customer Support Centre, the matter has been escalated to the Dealer Principal , Firoz Saloojee from Motordeal Ormonde.
Please be informed that the Nissan S.A Customer Support Centre will assist in ensuring that the matter is resolved speedily and will also be in contact with you directly to update you accordingly.
Kind regards,
Sharnie MALAN
Senior Customer Focus Manager