JVdm
Jannie Van der merwe

1 reviews | Active since Nov 2016

16 Nov 2016, 14:08

Radio code

<p>I bought my juke from bb nissan gezina in 2012 brand new. In 2016 for the first time in 4years my battery went low for the firts time and so my radio reset and asked for a radio code. I opened my bookled to find the radio code supp**** by nissan. I put in the radio code 3 times and it says wrong code. Took the vechile to eastvaal nissan bethal where the mechanic put in the radio code and it doesnt work. I found out the code is wrong. they sent the radio away to get a new code. comes back and says I need to pay R1600 for a new code. They tried again with the same code. Now no one wants to help me to tell me to get the SYSTEM SECURE PLEASE CONTACT DEALER off the radio. Now not one of the two dealers want to take responsibility and nissan S.A client services said I need get legal advice. so much for service. definitely my last NISSAN.</p>

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Replies (1)
Nissan South Africa
Nissan South Africa's reply17 Nov 2016, 09:57
Official

Dear Jannie Van der Merwe ,

Thank you for making us aware of your concern and rest assured to will investigate the matter. A Nissan Customer Care Consultant will be in touch with you shortly to gather more information and to assist you.

Kind regards