AC
Andiswa C

1 reviews | Active since Oct 2017

13 Oct 2017, 14:32

Poor serving and late delivery

On 29th September 2017 I phoned Nissan road assist due to a noise that coming from the front of the car. My car was towed from work to Nissan Roodepoort. My car has been with them since then and it’s still not fixed. There is no provision that has been made for me to able to go to work, not even a courtesy car has been made available yet my car is within warranty. The feedback from Nissan Roodepoort is changing everyday regarding the progress on my car and I still don't a concrete time when the car will be fixed. If you want an update, you have to call them everyday yourself as despite the promises to get back to you are made, you can be assured that no one will call you back. The latest today is that the repairs have started today ( which from previous conversation was meant to have been 2 days ago. They are also not sure how long it will take maybe ‘sometime next week “ is the response I was given. Let’s just say, I will not hold my breath.

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