NM
Ntebaleng M
1 reviews | Active since Jun 2017
10 Oct 2024, 13:18
Poor Service Nissan
good day
I am dissatisfied with the service received. On the 22/07/2024 i ordered CAP-HUBORNAMENT document no.10CEPAAA1985 to this day i have not received it and was told it will take only 4 weeks. i logged a call last week with the customer service *** and was told someone will call back with an update.
i am really disappointed with this kind of service that a car wheel cap can take close to four months to be made available.
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Nissan South Africa's replyOfficial
10 Oct 2024, 13:25Dear Ntebaleng, thank you for taking the time to share your concerns with us. We have just received confirmation that the part ordered arrived at our premises. Your case manager will ensure priority is given for the dispatching thereof. Rest assured you will receive feedback shortly. Kind regards Nissan S.A
Nissan South Africa's reply10 Oct 2024, 13:25
Official
Dear Ntebaleng, thank you for taking the time to share your concerns with us. We have just received confirmation that the part ordered arrived at our premises. Your case manager will ensure priority is given for the dispatching thereof. Rest assured you will receive feedback shortly. Kind regards Nissan S.A