PB
Pieter B
1 reviews | Active since Nov 2014
21 Aug 2024, 09:35
Poor service from Nissan SA
I lodged an issue with my Navara to Nissan's customer care centre on about the 22nd of July regarding a steering wheel issue I have (I had it twice at a dealer already without success in resolving it). It is a month after and I still have not received help, and the issue on my Navara is getting worse.
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Nissan South Africa's replyOfficial
23 Aug 2024, 09:24Dear Pieter, thank you for taking the time to share your experience with us. As discussed with your case manager on 21 August 2024 BB Hatfield Nissan agreed to assist by inspecting your vehicle on Monday 26 August 2024, we will however get your case manager to contact you shortly to confirm the detail. Kind regards Nissan S.A.
Nissan South Africa's reply23 Aug 2024, 09:24
Official
Dear Pieter, thank you for taking the time to share your experience with us. As discussed with your case manager on 21 August 2024 BB Hatfield Nissan agreed to assist by inspecting your vehicle on Monday 26 August 2024, we will however get your case manager to contact you shortly to confirm the detail. Kind regards Nissan S.A.