Poor service

On the 24th November 2023 my company vehicle a Nissan np200 was booked in for a gearbox problem at star nissan vereeniging under a warrantee issue. In mid January I started calling daily for updates on the vehicle and eventually escalated the mater with nissan south Africa. On Friday 19th January I was told the gearbox is marked for assembly and it will be ready on monday 22 January. Tuesday 23rd i called and i was told they ordered a spring instead of a bearing and they don't know when they will get the bearing. Some advice BMG has any bearing you can think of, they still can't give an eta on delivery and assembly. It however was noble for the repair on warrantee, but over 2 months without a vehicle is now a problem.