Poor Service by Nissan South Africa

Good day Nissan

I would like to express my disappointment with your services, I ordered a new part from one of your dealers.

On 05/01/2021, l ordered and paid for gear links for a Nissan Livina at your Springs dealership. But a week later no gear links and l am told that they may arrive by the 28th, that there is no stock.

I should have been told of this before l ordered or day after, so l can make proper arrangements. Now l am being told of the 28th, this is really poor service.

What must l drive now!!