1 reviews | Active since Jan 2019
Poor service at Nissanlongtom Lydenburg
2018-11-09 I decided to buy a VW polo 1.4 2011 model car from the Longtom Nissan dealership in Mpumalanga Lydenburg. few weeks after driving the car on the 2018-12-14 I have picked up issues related to the car , The air conditioning system was not working Wiper water bottle broken fan not working Car overheating I decided to contact the dealership and the manager Stephen Lowe Sales Manager suggested I take the car to the nearest VW since it is under warranty . on the 2019-01-11 VW diagnosed the car and drew a qoutation to fix it which was R4000 the warranty declined to pay saying they are not paying for the faulty wiring issue .I sent the quotation back to the Nissan dealer ,there was no feedback from the dealer for the past 11 days on how to resolve my issue . while the car was under VW storage I have go ahead for VW to fix the car I told Nissan that VW wants the payment to be made so they will release the car Nissan rejected to pay the amount saying I should bring the car to them to be fixed they are not paying labour of 1000 which was charged by VW dealer was late the car is already fixed by vw .worse I dont have car to use to go to work while I am paying for it My question to the Nissan dealer what different their technicians going to do if they failed from the begining selling me a faulty vehicle The car was supposed to the Inspected and tested before it was sold to me
