SM
Sunil M

1 reviews | Active since Mar 2009

16 Mar 2018, 18:06

Poor Service all round

The entire experience of booking my vehicle for a service at Edenvale Nissan was an absolute disappointment. To book the vehicle the receptionist kept dropping the calls, to the point I wrote an email and called the manager. When the vehicle arrived for the service- no job card printed which also meant no inspection. Well when the vehicle was to be picked, all drivers were too busy to pick me , so I took an Uber costing me R 280. The vehicle was not washed due to no water (understandable). Then they were suppose to vacuum (this was not done). Then the computer system went down, so now no invoice or report on the vehicle. The technician took the vehicle for a test drive, but could not see the flashing airbag light throughout the drive in front of his eyes. The engine was messed with engine oil.

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