EP
Elize P
1 reviews | Active since Nov 2014
25 Jul 2025, 08:50
Poor service
Most unreliable customer service in the country. Phoned numerous times trying to find out if they have parts available for my Nissan Magnite, that is supposed to be fixed as they confirmed parts were received. There is no way to find out if they have parts available or not. It's impossible to speak to anyone at the warehouse in Pretoria. I'm so disappointed in their service. Very very poor service all round Nissan.
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Nissan South Africa's replyOfficial
28 Jul 2025, 10:18Dear Elize, thank you for taking the time to share your experience with us and please accept our apology for any inconvenience caused as a result thereof. Rest assured that we are exploring all options to secure the outstanding component for your vehicle. Your Customer Engagement Executive will contact you during the course of today with an update. Kind regards Nissan S.A
Nissan South Africa's reply28 Jul 2025, 10:18
Official
Dear Elize, thank you for taking the time to share your experience with us and please accept our apology for any inconvenience caused as a result thereof. Rest assured that we are exploring all options to secure the outstanding component for your vehicle. Your Customer Engagement Executive will contact you during the course of today with an update. Kind regards Nissan S.A