POOR SERVICE

The service department at Nissan Gateway Umhlanga is very bad.I have taken my vehicle there on the 4/4/23 to have the brakes changed and also have it assessed because it was staring to get rusty.( I had purchased a new vehicle in June 2021). I was at the service department at 06:30 ( service department opens t 07:00 )My vehile was haned over to guy name Ishwar I and I told him what needed to be done.I got a all from him at 14:30 saying everything is done car is at the car wash and must come and collect the vehicle in 30minutes.I go to the service depatrment at 15:15 Ishwar says vehicle will be ready in 5 minutes.I waited from 15:15 until 15:50 Ishwar just handed me the keys and says I can take the vehicle and go ,when I got to the vehicle tyres still had soap on it not washed out.He did not hand me the receipt for the brakes that was changed I had to ask him for it.When I received an sms to give a review I had given them a 2.I received a call a week later from their service department name Comlin why did I give them a low review and told him the reason that happened that day from 07:00 I was given back the vehicle at 15:50 and also I had no followup on what on the rust that was developing.So my vehicle was booked on 17/4/23 to sort out the rust.On 20/04/23 I received a call fom Ishwar at 09:15 stating vehicle is ready for collection.When got there at 12:30 was given the keys to the vehicle,no one from the service department accompanied me to the vehicle to show what was done,had to inspect vehicle myself,the rust was still not sorted out ,WHERE IS THE QUALITY CONTROL PERSON that was supposed to check if everything was done.When approached Ishwar he said wait 5 minutes will be sorted from 5 minutes went up to 2 hours nothing was sorted out.After a quarrel happened at the service department the rust was sorted out but in a haphazard way.SO WHICH MEANS NO ONE CHECKS AT THE SERVICE DEPARTMENT IF WORK WAS DONE CORRECTLY.