1 reviews | Active since Feb 2015
Poor service
Hi<br> <br> I am a recent customer who has just purchased a vehicle from Mccarthy Nissan Woodmead.<br> Now the staff there has been promising me number plates since the 2nd of February, I have been to the offices in Woodmead 3 times to request the whereabouts of my plates. I have now run out of patience, to the point where I want to cancel the deal. <br> <br> The sales executive and Manager have been giving me empty promises and I believe it is a violation to my rights as a customer. I just went there yesterday afternoon to inquire and I was promised they will prioritize my request and they will call me to inform me on the plates first thing in the morning. It is almost close of business and nobody has contacted me. The permit that they provided me with expires on Friday the 21st February, that is two days from now and I have no idea what is the exact delay of my plates.I have used up my time, energy and money to try and resolve this problem, yet no one from the dealership is prepared to assist accordingly. I should not be running around trying to convince people to do they work efficiently, I am the customer.<br> <br> Is there anyway, you as the customer service administrators of the Nissan can assist me.
Thank you for taking the time to make Nissan S.A aware of the matter and we take note of the content.
We want to assure you that we value you as a Nissan Customer and Owner and appreciate the business you have given us.
Please be informed that the Nissan S.A Customer Support Centre will ensure that this matter is urgently resolved and will contact you directly to confirm some information.
Kind regards,
Jacques Labotsky
Senior Manager: Customer Care
Thank you for taking the time to make Nissan S.A aware of the matter and we take note of the content.
We want to assure you that we value you as a Nissan Customer and Owner and appreciate the business you have given us.
Please be informed that the Nissan S.A Customer Support Centre will ensure that this matter is urgently resolved and will contact you directly to confirm some information.
Kind regards,
Jacques Labotsky
Senior Manager: Customer Care
