Poor quality vehicle and service

It has been 48 hrs since I logged this issue with no feedback received despite having called and left a message yesterday for an update.

Feedback waiting for

• Why was I not consulted with regards to this decision • This issue was raised before the car was brought in for its 15 000 km service and the car is less than a year old • Repairing a gear box is like doing open heart surgery with complication that can be arise later • The assembly of the gear box is not done as per the factory standards ( note that I have worked in the motor manufacturing industry and I have motor trade qualifications and the re assembly is not as that of the how it is assembled in the factory) which results is fluid leaks • There is also the risk that this is not assembled correctly and cause further damage • I also would like to know why there was a 3 day delay in making the decision and not directly advising the client

This is unacceptable even if Nissan has the right to repair first, this is not the quality that I expected to receive from Nissan when it is a manufacturing defect.