1 reviews | Active since Apr 2017
Poor Customer Service
<p>I drive a 2016 1.6 Nissan qashqai and yesterday on my way from work it showed an error message saying fault system and the system and the car just stopped and didn't have power. So I called Nissan South Africa and the car was towed. What shocked me is I had to find alternative transport to get home cos I was told that I don't qualify for a courtesy car from Nissan cos I don't live 150km away from my workplace. I'm 8months pregnant and I live in Orlando East and work in Waterfall Midrand how am I expected to travel to and from wor**** This is really poor customer services! I've been your customer since 2009 and I must say I'm very disappointed!!</p>
Hi Tshego,
Thank you for taking the time to make us aware of your complaint and we take note of the content.
As discussed with Vanecia from our Customer contact centre we will thoroughly investigate the matter and provide you with feedback and a way forward.
Trust you find above in order.
Kind regards
Hi Tshego,
Thank you for taking the time to make us aware of your complaint and we take note of the content.
As discussed with Vanecia from our Customer contact centre we will thoroughly investigate the matter and provide you with feedback and a way forward.
Trust you find above in order.
Kind regards