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Arthur E

1 reviews | Active since Nov 2012

24 May 2024, 11:17

Poor communication of Nissan SA

I am writing this review specifically on the 2023 Nissan Magnite 1.0 Turbo CVT. Last year I bought this vehicle. When I inquired this year to fit a tow bar, I was told that the car cannot take a tow bar. Now it is the tyres again. I lost a tyre last night and when I phoned around for prices this morning, I was told that the size tyre I need is only an imported tyre. I am wondering what other surprises I will get in the time to come. Nissan please need to educate their sales personnel to disclose these type of things when a customer looks at the vehicle, not only to make a quick sale. We pay a lot of money for the car and cannot afford every year to buy something else. Needless to say that Nissan will not see me again.

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Replies (1)
Nissan South Africa
Nissan South Africa's reply27 May 2024, 08:27
Official
Dear Arthur, thank you for taking the time to share your experience with us. Rest assured that a case manager will contact you shortly to assist in securing the correct tyre for your vehicle. Kind regards Nissan S.A