AM
Azam M

1 reviews | Active since Feb 2024

27 Feb 2024, 11:30

POOR AFTER SALES SERVICE/SPARE PARTS

Have been trying to order spare parts for my navara bakkie phoned more than 10 branches. No one has stock and they say that you need to pay first then order. what a dissappointment. They cannot even supply a confirmed eta. i will sell my nissan navara and never buy a nissan again, no support what so ever. i even called nissan headoffice, and the consultant said there is nothing they can do. dnt bother buying a nossan you will cry to get parts.

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Replies (3)
Nissan South Africa
Nissan South Africa's reply27 Feb 2024, 12:00
Official
Dear Azam M, thank you for taking the time to share your experience with us. Rest assured a case manager will contact you shortly to assist. Kind regards Nissan S.A
AM
Azam M's update28 Feb 2024, 11:39
Reviewer Update
No services manager or supervisor contacted me even after me speaking to a rude consultant that only wants to get her message accross to me without listening what i as a customer has to say
she needs training big time how to deal with Clientelle as she is the face of your brand which she is destroying.

AM
Azam M's update02 Mar 2024, 06:20
Reviewer Update
still no call from a services manager at Nissan. How shocking is this level of service. I made up my mind and i will never ever buy a nissan again, i will also let friends and family know to not buys any nissan .
is this their standards......do not even bother to assist their customers .