PLEASE... NISSAN SOUTH AFRICA !!!...IS IT NECESSARY TO REVERT TO THE CONSUMER PROTECTION ACT TO GET RESPONSE FROM NISSAN SA AND BB NISSAN HATFIELD?

PLEASE... NISSAN SOUTH AFRICA...IS IT NECESSARY TO REVERT TO THE CONSUMER PROTECTION ACT TO GET RESPONSE FROM NISSAN SA AND BB NISSAN HATFIELD?

I have posted a complaint on hellopeter on 31 October 2019, and this is what they posted back to me on hellopeter "31 Oct 2019, 14:16 Dear Paul N, thank you for sharing your experience. I will be sure to address this with the Dealer Principal, Marcel Moolman. The customer contact centre at Nissan Group of Africa will contact you shortly to address your concerns. Kind regards Natasha Nissan Group of Africa"" a Mr Sutton from NISSAN SA was contacted by me and promised me that he will resolve my problem with BB NISSAN.After numerous calls back and forth, no luck!!no news from MR MOOLMAN at BB HATFIELD !! no update on my INFINITI from NISSAN SA! These people do not care about the consumer in South Africa, and they definitely do not care about their confident ratings on hellopeter. Appalling service like this does not suit the NISSAN brand and should be addressed by NISSAN GLOBAL. This is possibly the reason that their flagship brand internationally namely INFINITI failed in South Africa! CATCH A WAKE UP AND CALL ME BACK NISSAN SOUTH AFRICA!!