1 reviews | Active since Apr 2012
Pathetic service and warranty breach from nissan
I recently purchased the new Datsun Go which is licensed for sale to Nissan South Africa. On the 1 Jan 2016 the car broke down. A tow truck was sent out to tow my vehicle. as it was a long weekend, the vehicle was sent to storage at the yard of the tow truck. I was told I get a courtesy vehicle, but was not told how long i would have it for. After spending much money to get to the airport to collect the vehicle I was told the vehicle is only for 24 hours. My car was meant to be taken to the Nissan dealer on 4 Jan 2016, but nobody called me to let me know if this was done. When I called to follow up, it was not taken. When I called on 5 Jan 2016 again, it was still not there. Each person at Nissan has their own version and story. Staff are not helpful at all. My car is now only going to be checked within a few days which leaves me stranded with out transport and Nissan just does not seem to care. DO NOT BUY NISSAN, the after sales and customer service is a joke. Going to sell my Datsun as soon as possible and buy with a reputable car company. Even the supervisor is a joke that I dealt with
Thank you for taking the time to make Nissan SA aware of your concern and we take note of the contents.
Please be advised that one of our Datsun Customer Support consultants will be in direct contact with you to assist further.
Kind regards,
Natasha Naidoo
Thank you for taking the time to make Nissan SA aware of your concern and we take note of the contents.
Please be advised that one of our Datsun Customer Support consultants will be in direct contact with you to assist further.
Kind regards,
Natasha Naidoo
