CV
Carol V
1 reviews | Active since Jun 2015
24 Jun 2015, 16:41
Pathetic Salesman
My partner bought a vehicle from Task and in the first two weeks there was already a problem with the vehicle. The engine light kept coming on and the salesman took my car so that it can be \fixed"and he took the car twice and the problem was not fixed. Now the vehicle must go in for its service and the warranty expired because Task worked on it. I phoned them about it and the Head sales man phoned me and dragged the company that i work for into the situation"
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Replies (1)
Nissan South Africa's replyOfficial
25 Jun 2015, 09:55Hello Carol 19,
Thank you for taking the time to make Nissan S.A aware of this matter and we take note of the content.
We refer to your conversation with Monica Gouws from our Nissan Customer Support Centre, the matter has been escalated to the Dealer Principal Desire van der Hoven of Task Nissan.
Please be informed that the Nissan S.A Customer Support Centre will assist in ensuring that the matter is resolved speedily and will also be in contact with you directly to update you accordingly.
Kind regards
Sharnie Malan
Senior Manager: Customer Care
Thank you for taking the time to make Nissan S.A aware of this matter and we take note of the content.
We refer to your conversation with Monica Gouws from our Nissan Customer Support Centre, the matter has been escalated to the Dealer Principal Desire van der Hoven of Task Nissan.
Please be informed that the Nissan S.A Customer Support Centre will assist in ensuring that the matter is resolved speedily and will also be in contact with you directly to update you accordingly.
Kind regards
Sharnie Malan
Senior Manager: Customer Care
Nissan South Africa's reply25 Jun 2015, 09:55
Official
Hello Carol 19,
Thank you for taking the time to make Nissan S.A aware of this matter and we take note of the content.
We refer to your conversation with Monica Gouws from our Nissan Customer Support Centre, the matter has been escalated to the Dealer Principal Desire van der Hoven of Task Nissan.
Please be informed that the Nissan S.A Customer Support Centre will assist in ensuring that the matter is resolved speedily and will also be in contact with you directly to update you accordingly.
Kind regards
Sharnie Malan
Senior Manager: Customer Care
Thank you for taking the time to make Nissan S.A aware of this matter and we take note of the content.
We refer to your conversation with Monica Gouws from our Nissan Customer Support Centre, the matter has been escalated to the Dealer Principal Desire van der Hoven of Task Nissan.
Please be informed that the Nissan S.A Customer Support Centre will assist in ensuring that the matter is resolved speedily and will also be in contact with you directly to update you accordingly.
Kind regards
Sharnie Malan
Senior Manager: Customer Care