PATHETIC

My worst experience I have ever had in my life!! On the 26th of February I simply phoned to get Bruma Nissan in Johannesburg to send me a quote. (at this time I have received two other quotes from other Nissan branches- with exceptional service) Once I asked the sales person to put me through to someone who will actually be able to assist me with my problem he raised his voice at me and we started to argue. He then called me a \******\" (without either of us stating what race we are, so I have NO idea where he was going with it). After that I asked him to put me through to the branch manager where he simply went on arguing with me, I probably asked him no less than 7 times to put me through to his manager. After holding he simply cut me off. I then contacted the same branch to speak to the manager and I was told they will email me as soon as they know what is going on. No one ever came back to me, so I phoned them again on the 1st of March just to be told that they took it as an argument and the manager told me that I need to get a better attitude ( but the fact that his sales person called me a ****** is fine??). I was denied the recording of the phone call as well What a disgrace!"