QG
Quinton G
1 reviews | Active since Feb 2013
03 Jul 2015, 15:50
Paid for leather seats. Got vynil instead
I Bought a brand new Juke 1.6 turbo with leather seats. The car is 2 years old and I noticed wear on the so called leather seats that turned out to be vinyl. Nissan said it advertised the car with half leather and half vinyl. I looked in my contract, owners manual and the brochure for the car, and all I could find is \two tone leather"";but for the past 2 weeks no manager have given any feedback. Are Nissan Selling all their models with Leather seats with half leather half vinyl???"""
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Nissan South Africa's replyOfficial
06 Jul 2015, 10:51Hello nismo_q1,
Thank you for your communication and we confirm that we are aware of the matter surrounding your Nissan vehicle.
Please be advised that your happiness as a Nissan owner is important to us.
As discussed with Karika du Plessis from our Nissan Customer Support Centre, Kindly note that the matter has been escalated to our product team for assistance.
We will update you accordingly once feedback is received.
Kind regards,
Sharnie Malan
Senior Manager: Customer Care
Thank you for your communication and we confirm that we are aware of the matter surrounding your Nissan vehicle.
Please be advised that your happiness as a Nissan owner is important to us.
As discussed with Karika du Plessis from our Nissan Customer Support Centre, Kindly note that the matter has been escalated to our product team for assistance.
We will update you accordingly once feedback is received.
Kind regards,
Sharnie Malan
Senior Manager: Customer Care
Nissan South Africa's reply06 Jul 2015, 10:51
Official
Hello nismo_q1,
Thank you for your communication and we confirm that we are aware of the matter surrounding your Nissan vehicle.
Please be advised that your happiness as a Nissan owner is important to us.
As discussed with Karika du Plessis from our Nissan Customer Support Centre, Kindly note that the matter has been escalated to our product team for assistance.
We will update you accordingly once feedback is received.
Kind regards,
Sharnie Malan
Senior Manager: Customer Care
Thank you for your communication and we confirm that we are aware of the matter surrounding your Nissan vehicle.
Please be advised that your happiness as a Nissan owner is important to us.
As discussed with Karika du Plessis from our Nissan Customer Support Centre, Kindly note that the matter has been escalated to our product team for assistance.
We will update you accordingly once feedback is received.
Kind regards,
Sharnie Malan
Senior Manager: Customer Care