WB
Wendy B

1 reviews | Active since Nov 2009

18 Jun 2015, 20:40

Nothing is to much for North West Nissan

I received the best service from John Ingram and Riaan and I would like to say thank you from the bottom of my hart. My car didn't want to start this morning, I went to the branch today at 15:30 today to ask them if they will be able to help me in a way. My husband went hunting for the weekend and I don't have other means of transport. My vehicle is no longer under warranty and I would have paid a lot of money for a tow truck. John offered to sent Riaan to my house to come and have a look at my car to see if he can establish what the problem is. Riaan found the problem in minutes and sorted the problem out. He even stayed for longer to ensure my vehicle will start. Not once did they have a bad attitude towards me or made me feel as if they were doing me a favor.<br> <br> Thank you very much gentlemen you saved me a lot of trouble and worries. I will definitely make use of your branch again for servicing my car or to buy a new car again.

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Replies (1)
Nissan South Africa
Nissan South Africa's reply19 Jun 2015, 08:31
Official
Hello BuckW,

Thank you for taking the time to make Nissan S.A aware of the Excellent Service received from Northwest Nissan and we appreciate this valuable feedback.

We always strive to exceed Customer expectations and we are confident that we will have a long standing relationship for many more years to come.

Kind regards,

Sharnie Malan
Senior Manager: Customer Care