1 reviews | Active since Dec 2013
Northwest Nissan complaint
I bought a vehicle at Northwest Nissan end of January 2019. I took it for service on the 17th April 2019, while the car was on service i got a call from their consultant informing me that the car needs to be replaces wipes, battery and right brakes, I asked her how because the wipes were replaces three to four weeks after I took the car by the dealership. When i ask about the condition of the other other items when I bought the vehicle the history of the car could not be found at the dealership, so it mean I was sold a vehicle with part that are not in a proper condition. The lady said she will ask the sales person to contact me regarding this issue till date I have not heard from the sales person Ronan Duff, his behaviour is disrespectful and shows that he knows about the bad condition of the car hence he choose to ignore me. Can Nissan take ownership of this problem as the lady keeps calling me asking if Ronan called me however they work in the same office they should be communicating and calling me with proper feedback,
