1 reviews | Active since Aug 2009
No interested in my business, no prob bought an IX
Went to nissan/renault last weekend and wanted to look at buying a nissan qashqai.Tumi was rather helpful even tho I was not informed the car that I wanted to look at was sold. We took another car for a test drive and when I got back the manager arrived and said that they will get back to me with a settlement so we could look at concluding a deal, but nobody seemed interested in taking details and NOBODY has got back to me and We were the only people in the store - got there before it opened.<br> <br> I then went to Hyundai The Glen and was assisted quickly and salesperson showed genuine interest in my business. I have Bought a IX35 Special Addition 1.7 Diesel. Amazing what interest in your client can do. <br> <br> Perhaps looking at enforcing this particular in that branch then perhaps your Sales will increase, or dont and let all the competitors increase the share in the market.<br> <br> maybe when I look at a nissan again I will find a dealership that actually wants to do business.
Thank you for making us aware of your experience. Customer service is extremely important to and is at the core of our belief system.
I am truly sorry for the level of service received and rest assured this will be addressed with the Dealer Principal.
Kind regards
Natasha Naidoo
Thank you for making us aware of your experience. Customer service is extremely important to and is at the core of our belief system.
I am truly sorry for the level of service received and rest assured this will be addressed with the Dealer Principal.
Kind regards
Natasha Naidoo
